Joiner Services – Scalable, Tracked, and Fully Managed

Seamlessly deliver IT to your new starters — wherever they are.

✅ Fully managed Joiner process integrated across all GreensafeIT services
✅ Next-day delivery of devices to home or office, tracked end-to-end
✅ Over 400+ build types supported (MDT, SCCM, Autopilot, Altiris & more)
✅ Custom branded packaging with welcome packs for new starters
✅ Full configuration services: Imaging, domain-joining, QA, & asset tagging
✅ Autopilot & DEP ready for zero-touch deployment across platforms
✅ Real-time visibility through MyOnlineWarehouse platform
✅ Built for scale – Supporting thousands of locations and users globally
✅ Optional video onboarding & printed welcome guides for users
✅ Direct integration with HR/ticketing platforms for automated onboarding

From build to delivery, our Joiner service provides a smooth onboarding experience for every user. Leveraging MyOnlineWarehouse, customers gain real-time visibility over progress, delivery, and audit trails — with all logistics, quality checks, and user presentation fully handled. Whether it’s 1 or 1000 users, we make the onboarding journey brand-aligned, secure, and seamless.

Leaver Services – Secure, Tracked & Hassle-Free

Our secure leaver management services ensure every device is returned, tracked, and redeployed efficiently.

✔️ Seamless offboarding for office and remote workers
✔️ Fully managed device recovery through our SwapIT Delayed Return service
✔️ Automated notifications and tracking for outstanding returns
✔️ Secure logistics and asset handling via trusted courier partners
✔️ Full audit trail and photographic evidence of returned items
✔️ Integration with customer portals and CMDB updates
✔️ Asset inspection, Blancco-certified data wiping, and refurbishment
✔️ Custom return boxes and branded instructions available
✔️ MyOnlineWarehouse integration for return tracking, refurbishment, and redeployment options
✔️ Full visibility and reporting across all leaver actions

From collection scheduling and branded return kits to asset inspection and certified data erasure, GreensafeIT takes the hassle out of managing departing users. Every return is logged, tracked, and audited — with full integration into your internal systems. Whether you need devices returned, wiped, replaced, or redeployed, we’ve got it covered.

Device Replacement – Fast, Reliable, Hassle-Free

✅ SwapIT Service – Next-day advanced replacements for faulty user devices
✅ Breakfix support across laptops, desktops, monitors, tablets, and mobile devices
✅ Full diagnostics and repair capability including part replacement and health checks
✅ Blancco-certified data wiping prior to reuse or resale
✅ Refurbishment and cosmetic repair (including vinyl rewrapping via TechRevive Workshop)
✅ Re-deployment with full configuration, imaging, and QA testing
✅ Replacement units delivered in branded boxes with clear setup instructions
✅ Integration with customer ticketing platforms or service desks
✅ Real-time stock, device condition, and shipment visibility via MyOnlineWarehouse
✅ All actions tracked, auditable, and SLA-based for enterprise accountability

Our device replacement services combine speed, control, and quality – ensuring users stay productive with minimal disruption.

Whether it’s an urgent SwapIT replacement or a scheduled refurbishment cycle, GreensafeIT ensures every device is handled with care. We diagnose, repair, refurbish, and redeploy with full audit trails, certified data wiping, and branded presentation. Every device is ready-to-go and delivered next-day, supported by real-time updates from our MyOnlineWarehouse platform. With over 20 years’ experience in enterprise logistics and tech recovery, we make complex device management feel effortless.

Device Refresh – Tailored to Every User

Our secure leaver management services ensure every device is returned, tracked, and redeployed efficiently.

✅ Full device refresh programmes delivered at scale, across any UK location
✅ Engineer-led on-site deployment for office-wide refreshes
✅ TechBar support desks for walk-up refresh and replacements
✅ SwapIT service for fast home or office delivery with secure return logistics
✅ Customised refresh workflows for user-specific scenarios (e.g. conference device swaps, weekend rollout, etc.)
✅ Pre-configured devices with QA, imaging, and asset tagging
✅ Optional branded packaging, welcome guides, and user support materials
✅ Blancco-certified data erasure and secure collection of legacy devices
✅ Real-time scheduling, stock tracking, and reporting via MyOnlineWarehouse
✅ Fully auditable, SLA-backed processes for enterprise IT environments

Whether you’re refreshing 10 devices or 10,000, GreensafeIT delivers a seamless, flexible experience tailored to your users.
Our device refresh solutions are designed around your business – from scheduled engineer deployments and TechBar support desks to agile SwapIT services and bespoke replacement programmes, including on-site events and conferences. Every device is pre-configured, tested, and delivered with clear user instructions. Old devices are securely collected, wiped, and tracked via MyOnlineWarehouse, giving you full visibility at every stage. It’s refresh – the GreensafeIT way: efficient, branded, and fully auditable.

Custom Branded Boxes & Merchandise

Welcome kits that do more than deliver — they connect.

• Tailored welcome boxes designed around your brand
• Include essential peripherals and fun extras for new users
• Sustainable packaging options to reduce waste
• Add personalised items like guides, bottles, snacks, and more
• Delivered with devices or as standalone welcome packs

Make first impressions memorable.
Greensafe offers fully customisable branded welcome boxes and merchandise kits to enhance the end-user experience. Whether it’s a new starter or a major rollout, our kits include all the essentials — keyboards, mice, headsets — plus branded items, onboarding guides, and optional treats to delight users on day one