Client-site Engineering Services

Our experienced desktop engineers are committed to assisting users and are dedicated to their assigned site. They focus on building rapport with users and integrating into the customer team to provide help and assistance with any IT issues or IMAC services.

Roaming (Distributed)

Our skilled desktop engineers travel to various locations to provide unparalleled end-user support.
Whether resolving IT challenges or providing IMAC services, our engineers guarantee dependable and consistent assistance at every site they serve. All engineers travels in a hard-sided, GPS tracked vehicle, enabling them to transport inventory without incurring any extra logistics costs.

Techbar Services

GreensafeIT’s Techbar is a walk-up technical support hub, strategically positioned in high-traffic areas at customer sites. It gives users instant access to trained engineers — eliminating delays caused by ticketing systems or reactive support models. The result? Reduced downtime, faster resolutions, and a smoother user experience.

More than just a help desk, Techbar acts as a central base for refresh projects, software migrations, and user onboarding. Staff can pre-book time slots to upgrade devices, troubleshoot issues, or receive training — all in a familiar, branded, and supported environment. Each setup includes signage, navigational aids, and expert engineers on hand to guide users through the process with minimal disruption.

Techbar Mobile Solution

Greensafe are able to wheel in our mobile Techbar to customer sites anywhere and provide an array of tech support services. The innovative Techbar solution creates an instant support centre, that focusses attention on the task at hand. With a set-up including sofas, build benches, TV’s and coffee machines, it enhances the end user experience and encourages them to make the most of their momentary downtime.